This information is relevant only to the Customer Request form you are currently completing. Please read it carefully before submitting your request.

Terms & Conditions

Fees & Charges

  • The application fee is non-refundable.
  • The fee covers view-only access to documents.
  • Additional charges apply for:
    • Digital copies of documents
    • Applications that require investigation and archival retrieval (if information is not readily available from the current data)
  • Refer to the Approved Development Application Search section of the Fees & Charges Schedule for 2026-27 for full details.
  • Please note: Photocopying / Printing fees will apply accordingly to Fees & Charges Schedule for 2026-27.

Copyright & Consent

  • Copyright will need to be sought and consent must be granted in order for Council to release any plans/documents.
  • If you are not the property owner or have not obtained the property owner's consent, you will be required to submit a Freedom of Information (FOI) request. Click here for more information.

Availability of Information

  • Council many not have the details sought.
  • Please allow 10 working days for your application to be processed.
  • Due to the age of some of our Development Applications and the format in which some information is stored, all available plans/documents will be printed to the best of our ability.