FAQs

Where and when do I leave my old bins to be collected?

Once you have received your new bins, please place your old bins out as per the usual collection calendar.

Upon receiving your new bins,  your old bins will be collected once they are emptied. Please leave your old bins on the kerbside until they are collected!

Why do we have new bins?

Bins have a lifespan of 10 years. The current fleet of bins in the Rural City of Murray Bridge is over 15 years old. While some bins remain in good condition, many others require significant maintenance. Even if your bins seem fine, replacing all bins, including any additional bins, at the same time is the most efficient way to ensure that all households have durable bins for the next decade.

What will happen to my old bins?

All old bins will be taken away and recycled, reducing waste and environmental impact.

Do I put ALL my bins out?

You only put your old bins out, once you have received your new bins. Please put  out the bins according to your usual collection calendar. For more information, follow the collection calendar below.

Going away for a few weeks? Will I get my new bins?

We recommend asking your neighbour to help you bring your new bins in (off the street) and store them in a safe place.

Upon your return, please contact Council to arrange a date for you to drop your old bins to be recycled.

Will businesses receive new bins, or is this for residents only?

All bins within the Council area will be swapped over, including businesses.

Can I keep my old bins?

No, old bins will need to be collected for recycling and are not able to be kept by residents. The removal of the old bins form part of the Councils Contract.

Will there be any extra costs due to the changeover?

Residents will NOT face additional costs, as the replacement bins are included in Council’s contract with Solo Resource Recovery.

Why do we now have a red bin for landfill waste?

The Rural City of Murray Bridge is upgrading all kerbside bins across the community, ensuring they are in line with National sizes and colours.

Will there be any changes to my bin collection schedule?

No, all bin collection schedules will remain the same. For more information view the Kerbside Bin Collection Calendar here. A copy was provided at the back of the ‘Household Waste and Recycling Guide’ provided with your new bins.

Are all my bins being replaced, or just the blue-lid bin?

All bins registered with Council will be replaced, including additional bins registered with Council and the blue lidded general waste bin will be replaced by a new red lidded bin.

When will my new bins be delivered?

Your new bins will be delivered over the  next several weeks.  When you receive your new bins,  this will activate the collection of your old bins. There may be some exceptions to this.

Do I need to be home when my new bins are delivered?

No, you don’t need to be home, Solo will simply deliver your new set of bins by the kerbside.

What if I forget to put my old bins out for collection?

Commencing in the week of May 5th, SOLO plan to pick up your old bins 1-3 days after your regular collection day. Please ensure that your old bins are left out until they are collected!

If your bins are not collected, then please contact SOLO on 8295 5077 or email adelaide.ops@solo.com.au for assistance.

If you missed the opportunity to have your old bins collected, you will need to drop off the empty bins at the Council Works Depot, located at 21 Hindmarsh Road, Murray Bridge.

What should I do if my new bin hasn’t been delivered?

The rollout of new bins, will take several weeks. Please contact SOLO on 8295 5077 or email adelaide.ops@solo.com.au for assistance.

Are the new bins made from recycled materials?

Yes, the new bins are made from up to 80% recycled plastic. Returning your old bins helps support this process, allowing manufacturers to recycle the plastic to create new bins.

Will my address be marked on my new bins?

No, your address will not be marked on the bin. However, you are welcome to add it if you wish.

Can I decorate or paint my new bin?

Yes, if you wish to decorate and personalise your bins, you are welcome to do this, so long as the colour of the lid and council logo remain clearly visible.

Will there be any assistance for elderly or disabled residents to help manage the bin swap?

Council will continue to offer this service to those registered and will assist residents with their bins.

Can I use my own bins instead of the ones provided by Council?

No, Council requires the use of standardised bins as provided by Council for collection, any additional bins will require a permit.  Bins are provided as part of the waste, green organics and recycling services (waste services) Council provides to all rateable properties.  Only bins registered through this service will be collected.

I don’t have a kitchen caddy – how do I get one?

Rural City of Murray Bridge residents are entitled to one (1) free kitchen caddy starter kit per residence. The kit includes an aerated kitchen caddy, a roll of compostable bags and an information brochure on use, including stickers for your bins.

Kitchen Caddy Kits are available from the Local Government Centre, 2 Seventh Street, Murray Bridge.

Where can I get more certified compostable bags for my kitchen caddy?

Additional rolls of compostable bags are availablefrom the Local Government Centre, 2 Seventh Street, Murray Bridge, if stocks are available.

These bags can also be sourced from the fresh produce section at local supermarkets and fruit and veg stores. These barrier bags are now certified compostable and once you use them for purchasing fruit and vegetables, you can then reuse them as a liner in your kitchen caddy.

Compostable bags can also be purchased at most supermarkets, please ensure that they are certified as compostable to AS 4736 (commercially compostable) with the seedling logo and/or AS 5810 (home compostable) with the compost bin symbol.